Decatur IT Support & Managed IT Services
Your IT Provider Should Eliminate Chaos, Not Add To It
Managed IT solutions designed to reduce downtime, secure your business, enable productivity, and fuel business growth. No long-term contracts—just reliable IT support that works for businesses in Decatur, Illinois.
Reduce IT issues by 30% in the first 90 days
9/10 issues resolved on the first touch
NIST 800-171 Compliant for Security & Compliance

Chart Your IT Course – Schedule a 15-minute call to see if we’re the right co-pilot for your mission.
Are you frustrated by your current IT Provider who:
Does your Decatur IT provider…
Lock you into long-term contracts?
Have high employee turnover?
Provide poor communication & slow response times?
Keep you dealing with the same recurring IT issues?
Fail to provide forward-thinking IT guidance?



NO LONG-TERM CONTRACTS
We earn your business each day. If we don't, you shouldn't be stuck in a long-term commitment. You will never see any contracts, just a simple month-to-month agreement.
NEVER FEEL LOST
These days, prompt, clear communication may seem like a lost art – but not at Andromeda. It is our first Core Value for a reason.
ASSIGNING YOU A DEDICATED CLIENT SUCCESS TEAM
They are there for your day-to-day needs as well as long-term, proactive planning.
A Trusted Technology Partner
Manufacturing Company
Safety Product Manufacturer
Vanilla Product Manufacturer
Mental Healthcare Network






Our Process
Schedule Discovery Call
You determine if you can rely on us to guide you to better IT; we make sure we can help you effectively.
Technical Analysis & Proposal
After an in-depth analysis of your current IT system, your current/future needs and the disconnect between the two, we propose an IT plan for you to consider or amend as needed.
Eliminate IT Frustration
You start enjoying an IT system that is optimized for your business productivity and your team’s sanity. But as needs arise, we’ll be there for you every day with extended hours (7am-6pm) and after-hours emergency service.

We eliminate:
- Recurring problems
- Bad communication
- Slow response time
While providing:
- Proactive solutions
- Excellent communication
- A consistent team familiar with you, your Decatur business, and your IT system!
Andromeda serves a wide range of organizations (municipal, financial, legal, medical,...) with emphasis on Manufacturing/Logistics/Distribution, including:
Industrial Machinery/Equipment • Building Materials • Chemical Production • Food/Beverage Processing • Textiles • Rubber/Glass/Plastics • Electrical Equipment • Metal Products • Wood/Paper Products…Can't find a time that works for you?
Fill out the form below and Carl will reach out to get something scheduled:
Why Love Andromeda?
- Strong Management: All three co-founders of our company are still actively involved. You'll truly enjoy the deep expertise our entire team provides for your Decatur business.
- Strict Compliance: We are NIST 800-171 compliant. If that's unfamiliar, it means we hold ourselves to high standards in processes and security.
- Hybrid Availability: About 85% of what we do is remote. But we also come on-site for planning and implementation, so you have direct access to us.
